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Knowledge base
Getting Started
Creating a case
6
Creating a case
How to download the web app
Adding a case contact
Draft cases
Re-verification (ongoing due diligence)
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Tracking a case
5
What is the best way to communicate with First AML?
Urgent cases
Tracking case progress
Reminders
Status updates
Case navigation
12
Politically Exposed Persons
Continuous monitoring
AML Profile tab
Case navigation
Documents tab
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Case management
9
Approving a case
Assigning users
Exceptions
How to download a case report
How to download case documents
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Verification process
Verification process
1
Process overview
Individual verification
7
Individual verification process
Electronic verification
Manual verification
Individual acting on behalf
Verification sources
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Client verification
9
Individuals
Sole trader
Trusts
Partnerships
Private companies
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Client concepts
5
Ownership structure mapping
Beneficial owners
Source of Wealth/Funds
Client contact
Exempt Entities
Re-verification
1
Re-verification
Screening
8
Screening
Entity screening
Screening: Why are there hits where the Date of Birth and Countries do not match my search terms?
Screening: Adverse Media Definitions & Categories
Screening: What is your time frame for defining a PEP?
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First AML ecosystem
1
First AML ecosystem
Verification settings
2
Verification settings
Centrix FAQs
Verification levels
5
Simplified
Standard
Enhanced
Verification level overview
Automated triggers
Beneficial ownership
0
Continuous monitoring
0
(old) How-To Guides - Previous Financial advisor articles back up
0
(old) How-To Guides
0
Training Hub
ANZ training materials
3
Training for Super Users (AU & NZ)
Training for Platform Users (AU & NZ)
Training for Agents (AU & NZ)
UK training materials
3
Training for Super Users (UK)
Training for Platform Users (UK)
Training for Agents (UK)
Other onboarding resources
4
Onboarding guide
User roles
Resources for your Client (AU & NZ)
Resources for your Client (UK)
Customer terms
Customer terms
2
Privacy Statement
Data Processing Addendum
Privacy & Security
Privacy & Security
9
Forgot your password, or setting one up for the first time?
ISO 27001 certification
GDPR compliance
Subprocessors
Security Policy
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Audit, Reporting & Compliance
Audits & Reporting
3
Annual reporting
In-platform Reporting
Auditor access
Client Experience
Client Experience
2
What clients see
Verification flow
Developers
Developer documentation
1
Account setup for public API
Support
Compliance
0
Support
1
Support options
Individuals being verified
About First AML
5
FAQ's : You have been asked to provide information to First AML
Why do I have to provide information?
What is ‘anti-money laundering’?
First AML Domain Names
Privacy - Who Can See My Information?
Individual verification
5
How do I complete the verification form?
Alternatives to electronic verification
How to Complete The Identity Verification Form - Mobile
How to Complete The Identity Verification Form - Desktop
How to Complete The Identity Verification Form - Desktop to Mobile
What do I need to provide?
1
Entity verification
How do I upload documents?
1
How do I upload documents?
Troubleshooting
1
Error messages: missing token / access denied