Tracking a case

What is the best way to communicate with First AML?
Summary  The fastest way to communicate with First AML is via our Help Centre. (If you are looking for an update on a case please refer to our activ...
Fri, 20 Jan, 2023 at 3:40 PM
Tracking case progress
Summary First AML customers can monitor the progress of their cases within the First AML Platform to understand which information has been received and wha...
Tue, 2 May, 2023 at 4:33 PM
Reminders
Summary First AML will send periodic reminders to clients who are not cooperating or are slow to respond.  Reminders will be in the form of E-mails ...
Wed, 24 May, 2023 at 2:51 PM
Status updates
Summary The First AML Platform uses seven case status types to represent the stage of each case, being Draft, In Progress, Ready for Review, Completed, ...
Wed, 26 Apr, 2023 at 12:43 PM