Summary 


First AML customers with the relevant permissions* have the ability to download underlying documents from cases. The 'download all' function gives you the ability to download all documents associated with a case and/or associated entities/individuals in a single click.


*Agents do not have permission to access this function. If you are an agent you will need to ask your Office Admin to assist you with this.  



TABLE OF CONTENTS



Detailed Description


Step 1: Get Started 


Login to the First AML Platform, then navigate to the relevant case you want to download the documents for.



Step 2: Determine which documents you need


Once you have located the case, you can now decide which documents you wish to download.


Option 1: All case documents (everything within the case)

  • Click on the download button. 
  • Click on the "Entity Structure" tab and then on the relevant entity. 


  • Click on the "Documents" tab and then the download button. 


  • Click on the "Individuals" tab and then on the name of the relevant individual.


  • Click on the "Documents" tab and then the download button. 


Step 3: Save and download


You will receive an email* with a secure link to their downloaded documents. The file will be available for 24 hours, after which time the link will expire and you will need to repeat the process.


*the email will be sent to the email address registered to your First AML account. 

The zip file will automatically download after clicking.